Contact Blue Waves Cruise team

Get inTouch

Have questions about your ocean odyssey? Our expert team is here to help you plan the perfect Sri Lankan cruise experience.

2.3h
Response Time
98.7%
Satisfaction
24/7
Support
100%
Secure

Multiple Ways to Connect

Choose your preferred method to get in touch with our cruise specialists

Call Us

+(94) 11 555 8888

Speak with our cruise specialists

Mon-Fri: 8AM-8PM EST

Email Us

info@bluewavescruise.com

Get detailed information

Response within 2-4 hours

WhatsApp

+94 77 555 8888

24/7 support via WhatsApp

24/7 Support

Visit Us

No. 45, Marine Drive

Colombo, Sri Lanka

Mon-Sat: 9AM-6PM EST

Send Us a Message

We'll respond within 2-4 hours during business hours

Our Support Team

Meet our experienced cruise specialists

Javidu  pramuditha

Javidu pramuditha

Cruise Specialist

4.9 (127 reviews)
Michael Chen

Michael Chen

Senior Travel Advisor

4.8 (203 reviews)
Emily Johnson

Emily Johnson

Customer Experience Manager

4.9 (156 reviews)

Quick Stats

Average Response Time
2.3 hours
Customer Satisfaction
98.7%
Messages Today
147

Frequently Asked Questions

Find quick answers to common questions about our cruises and services

What's included in the cruise package?

All meals, accommodation, onboard entertainment, and basic shore excursions are included. Alcoholic beverages, spa services, and premium excursions are additional.

What is the cancellation policy?

Free cancellation up to 48 hours before departure. 30-60 days: 50% refund. Beyond 60 days: Full refund minus processing fee.

Do I need a visa for Sri Lanka?

Most nationalities require an Electronic Travel Authorization (ETA). We provide detailed visa information upon booking confirmation.

What should I pack for the cruise?

Light, comfortable clothing, swimwear, sun protection, and formal attire for dinner nights. We provide a detailed packing list after booking.

Are there medical facilities on board?

Yes, we have a fully equipped medical center with qualified medical professionals available 24/7 for emergencies.

Can dietary restrictions be accommodated?

Absolutely! We cater to all dietary requirements including vegetarian, vegan, gluten-free, and religious dietary needs. Please inform us during booking.

Emergency Contact

For urgent matters during your cruise or while traveling

+94 77 555 8888
emergency@bluewavescruise.com

Available 24/7 worldwide

Ready to Start Planning?

Let our cruise specialists help you create the perfect Sri Lankan adventure. Get personalized recommendations and expert guidance.